Katie Schafer

Katie Schafer

How You Can Best Take Care of Your Veterinary Staff During the COVID-19 Pandemic

I don’t know how your staff is doing, but my team is afraid. We’re navigating a big unknown right now, and everyone is working on holding it together. I’m grateful that I can still offer our team shifts to work, hours for pay, and a position with our company. Many organizations aren’t able to do …

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How to Better Understand Your Compensation as a Veterinary Technician, Part 1

It’s a topic covered in veterinary publications, discussed in countless online networking groups, and talked about in social circles all the time: Veterinary technicians should get paid more. We work too hard to have to work more than 40 hours per week just to make ends meet. But, your hourly rate is only one piece …

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5 Changes to Make Before Veterinary Technicians Can be Called Nurses

You may have heard that the American Animal Hospital Association (AAHA) Board of Directors voted to support the Veterinary Nurse Initiative (VNI) during their 2018 fall meeting. And, in 2018, the VNI attempted to establish the title of “veterinary nurse” as a recognized name for technicians in two states. The first bill failed in Tennessee, …

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Emotional Intelligence in Veterinary Medicine, Part 1: What is EQ and Why Do I Need It?

The balance between book smarts and street smarts is a constant tight rope we walk in veterinary medicine. You want to be someone who knows all the things—you want to have street smarts—but, at the same time, you want to work well with others and communicate with clients like a ninja. In a field of …

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The True Cost of Being Understaffed in Veterinary Medicine

Being understaffed can take a huge toll on your veterinary hospital’s bottom line, and I’m not just talking about money. Being understaffed compromises productivity and growth opportunities, and it increases the frequency of careless errors. It’s crucial to take the time to examine how a staff shortage is affecting your business. Clients With the high …

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