Everything practices and professionals ask most about working with VSS. If you don’t see your question, reach out — a real person will answer. In the meantime, here’s what people ask most.
Before anything else, here's what to expect when you first reach out. In fact, most practices are matched with their first professional within days.
It begins with an initial client meeting — we answer your questions, learn how your practice operates, and establish the relationship. Once a contract outlining rights and obligations is signed, you can begin requesting shifts whenever you need coverage.
VSS fulfills relief requests with our own W-2 employees. Our professionals view open shift requests in our staffing system and select them on a first-come, first-served basis. If a VSS professional has worked well with your clinic before, you can also request them directly for future shifts.
Yes. Fees apply to short-notice cancellations — typically those made less than a week in advance — per our fee schedule. Worth knowing: frequent cancellations can affect staff confidence in accepting your future shifts, so we encourage requesting coverage you’re confident you’ll need.
Often, yes — relief shifts are a natural way to identify long-term fits, and we’re happy to facilitate those transitions; placement fees apply. Keep in mind that all VSS employees are W-2, at-will workers without third-party employment contracts, and many choose relief work as a career. VSS doesn’t represent employees in job negotiations or guarantee their availability for permanent roles.
Once you're working with us, here's how fees and billing actually work. As a result, there are no surprises once your first invoice arrives.
Staffing fees are based on an hourly rate that varies with shift timing and the services requested. Additional charges apply for short-notice requests, certain cancellations, and permanent placements. Your costs directly reflect the hours our employees work and the services VSS provides. Contact us for a detailed fee schedule for your practice.
Billing runs on a two-week cycle. You never pay VSS employees directly at the time of service — after our staff completes the requested work, you receive a single invoice from VSS covering all fees for services rendered during that period.
Your primary obligations are providing a safe work environment that complies with all labor laws and supplying the tools needed for assigned tasks. You’re not required to retain employees who don’t meet your needs. HR matters — workers’ compensation, taxes, and corrective actions — are handled by VSS.
The majority of our employees are equipped with dosimeter badges. For the few without one, our policy prohibits assisting with X-rays unless the client provides a badge. Contact us for details on our badge policies and other safety measures.
We strive for high fulfillment rates, but as a relief staffing agency VSS cannot guarantee that every request will be filled. Fulfillment varies with time of year, lead time, and location within our service area. To discuss realistic expectations for your practice, talk with one of our Certified Staffing Professionals.
Whether you're relief-curious or ready to start this week, here's what matters most. After all, the right fit matters as much to us as it does to you.
Both temporary relief assignments and full-time employment starting at 32 hours per week — across Veterinarians, Credentialed Technicians, Technician Assistants, Client Service Representatives, and Practice Managers.
Full-time VSS employees receive 100% health insurance coverage, PTO and sick time, a 401(k) with a generous match, and reimbursement for uniforms, continuing education, and licensure. All VSS professionals are W-2 employees — not 1099 contractors.
Very. There’s no minimum shift commitment — you choose the shifts that work for your life. Some VSS professionals work full-time hours, others pick up occasional shifts alongside other commitments. Full-time status, and the benefits that come with it, starts at 32 hours per week.
Yes. Every VSS professional is covered on every placement — you walk into each clinic protected from day one.
Yes, and it often does. Many VSS professionals use relief shifts to find their ideal practice, then transition into permanent roles with our support. And if you prefer relief work as a long-term career, that’s fully supported too — you’re never pressured toward permanent placement.
VSS places professionals in Colorado, Massachusetts, New Mexico, and additional states nationwide. Once your application, credentials, and onboarding are complete, you can begin accepting shifts — often within days. See current openings for the latest by location.
Every practice and every career is different — that’s why we’d rather just talk about yours.
